If you’ve ever lusted after a pair, either for their longevity or comfort, you need to know yours, along with what the break-in process actually looks like, blisters and all. There’s your shoe size, then your Red Wing Heritage size. Red Wings, unlike, say, Helm’s, don’t fit true to size. That is part of the boot maker’s charm (and frustration). (Resale on Red Wings, like anything well-made, is exceptional.) After a couple wears, we realized we bought them too big (a classic mistake) and sold them - better on someone else’s feet. A heady copper color, a project to break in and beautifully designed, all the same. (Once you own a Rolex, a lot of watches look like toys - that kind of thing.)Ī year after reading it, as Red Wings grew popular as a defacto celebration of “made in America,” we got our first pair: the 1907s. After buying his first pair, they became the yardstick for every other similar product he owned. AskMen may get paid if you click a link in this article and buy a product or service.Ī few years back, Ruaridh Nicoll penned a column in " The Guardian" about a two-decades long obsession with Red Wing Boots (he owns 11 pairs of the company’s infamously well-constructed and tough to break-in boots). Some people may feel otherwise, but their customer service could use some work as they’re known to dodge inquiries or avoid honoring certain claims on their website.The AskMen editorial team thoroughly researches & reviews the best gear, services and staples for life. Shoppers seem to utilize their returns policy without many issues. Based on Red Wing reviews, they don’t seem to be the most cooperative, but this is mainly when it comes to their warranties. Whether it’s online or in-store, Red Wing’s customer service can be somewhat of a hassle. If a defect occurs within 12 months of your purchase, they will repair or exchange the boots. They also have a work warranty against defects in workmanship and materials. You can pay a little extra to expedite your order, but even overnight shipping could take up to 2 days.Īccording to their return policy, Red Wing offers free returns within 30 days of receiving the item. Red Wing also offers repairs (for a cost) so you don’t have to buy a completely new pair if you experience some wear.Ĭustomers get free shipping on orders over $75, and their shipping times are pretty standard as it takes around 2–7 days for orders to arrive. It’s very important to read their care guides to educate yourself on how to best care for the material of boot you select. It’s understandable that some working conditions can add on a lot of wear and tear, but if you take care of your Red Wings, they could last for years. Then again, those who spend time taking care of their boots on a consistent basis don’t feel the same way. Their base quality may work for some, but a decent number of customers aren’t satisfied with their overall quality. Some of their designs can cost over $300, and some reviews mention their quality doesn’t hold up for more than a year or two.Īgain, this pertains to how you care for them and your working conditions and could potentially differ based on where they were manufactured, but others have mentioned their Red Wings have lasted over a decade with proper care. It’s pretty common for a good pair of work boots to cost a few hundred dollars, but customers have mixed feelings about whether the Red Wings are worth the higher cost or not. Most customers seem relatively satisfied with their products, but those working in more niche and difficult conditions may have trouble with how long their boots last. Customer service can be a hassle, and you want to make sure the Red Wings you buy are American-made otherwise, the quality could be lacking. We found a significant mix of opinions from reviews online, and it’s clear there are a few pointers you should know about before making a purchase.
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